Starting in 2021, Amazon’s artificial intelligence of Alexa will be enhanced. Reports said the voice assistant will be more ‘human,’ asking real questions based on the user’s interests and commands. It will also try to become “more natural and more expressive.” Here’s the possible downside on that: Alexa will tend to become more questionable than ever.
Alexa, join my conversation!
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Amazon’s Alexa to Soon Ask Weird Stuff That You’ll May Eventually Beg Her to Stop
On Thursday, Sept. 24, Amazon’s annual product launch event was held wherein the company presented new AI technology for its voice assistant, Alexa.
From the standard voice assistant voice and text-to-speech technology, the future Alexa will be designed to be “more natural and more expressive,” Amazon said.
This includes making her more ‘human’ like joining the real-life conversation. The Wired reported that some commands of the new Alexa includes seeking for tasks or command clarification.
For example, if you ask Alexa to set the lights to ‘reading mode,’ the device will soon ask for specifications like how dim or bright should be the lights are.
Alexa will learn and store this information to use it for future references. So next time you’ll ask her, Alexa will know what kinds of commands you prefer.
Interestingly, not all commands will be followed up with other questions. Only inquiries that are ‘teachable’ will seek clarification, according to Amazon.
Another example, Alexa could also join conversations with your real human friend. Let’s say you want to order pizza, but can’t decide which flavor or restaurant to pick it from. You can soon ask Alexa to ‘join my conversation’ and let her help you with choices.
“I am excited to show you the AI advancements bringing us closer to our long-term vision of making interactions with Alexa as simple as speaking to another person,” Rohit Prasad, vice president of Amazon, said in a statement.
Will Alexa become more annoying?
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LG Electronics USA Vice President of Marketing David VanderWaal (L) and Amazon Vice President of Alexa, Echo and Appstore Mike George display the LG Smart InstaView Door-in-Door refrigerator during a LG press event for CES 2017 at the Mandalay Bay Convention Center on January 4, 2017 in Las Vegas, Nevada. CES, the world’s largest annual consumer technology trade show, runs from January 5-8 and is expected to feature 3,800 exhibitors showing off their latest products and services to more than 165,000 attendees.
If there’s a downside on this new technology is that some people may see the updated Alexa skills as annoying. As said, Alexa will soon have more questions than before.
Take it like teaching a little AI kid on how to do things. If Alexa feels foreign on the task or command, she will seek for more clarifications of what you prefer.
If this happens, Amazon says via Daily Mail UK that users can command, ‘Alexa, that’s wrong,’ or clarify that it’s an interruption such as ‘Alexa, stop.’
It will help the voice assistant to correct her mistakes by learning from her customer feedback automatically.
Some of the said new Alexa updates will be introduced in 2021.
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Written by Jamie Pancho
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